IT Services
Managing IT fully in-house is no longer ideal for businesses. Leveraging a Managed Service Provider's (MSP) scale, enterprise toolset, and breadth of technical expertise can make a lot of sense from a financial and end-user support standpoint.
Co-Managed vs. Fully Managed IT Services: What's the Difference?
No two clients are exactly alike and what works for you might not work for others, even your industry peers. We work to identify where you have gaps and design a flexible support solution focused on getting you back to what you do best.
Co-Managed IT Support
You have the right people, just not enough time in the day to balance end-user support with strategic IT initiatives. A co-managed solution can help you fill in the gaps.
What Do 3CNC's Co-Managed Solutions Include?
Clients with a co-managed solution often leverage 3CNC to help fill a gap in labor or technical expertise. Examples include:
- Infrastructure Monitoring, Patching & Maintenance
- Helpdesk & End-User Support
- Business Process Outsourcing
Fully Managed IT Support
If your company has a small, inexperienced staff or frequent turnover then it may be time to consider a fully managed solution. Provide your end-users with the support they need to remain online and productive.
What Does 3CNC's Fully Managed Solution Include?
A fully managed solution includes a combination of:
- 24 / 7 / 365 Reactive IT Support
- Infrastructure & Network Monitoring
- Server & Device Patch Management
- Endpoint Security Detection & Response
- End-User Security Tools & Training
- Server & Device Patch Management
- Strategic Technology Guidance
