3CNC is more than an IT service provider; we’re your business technology partner, and we’re invested in your company’s goals and growth. We’re at the frontlines of new technology trends and experts in all components of technology integration, support, and development. Our knowledge and skills put us ahead of other MSPs, but our story, process, and people set us apart.
Here are some reasons you can depend on 3CNC to keep your business up and running:
- Quick response – We answer all phone calls within 2-phone rings. Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without waiting for an engineer to travel to your location.
- Reputable – 3CNC has been around since 2001, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
- Experienced – We hire only seasoned, professional engineers. We provide them with continuing education on a regular basis to allow them to stay current with the latest technology. We know your time is valuable so we promise to save it and make it worthwhile with our expertise.
- Business savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your Internet connectivity and preferred EMR solution, maintenance renewals and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek-speak – You deserve to have your questions answered in plain English. At 3CNC, we speak YOUR language. Our engineers will clearly explain what is happening so you understand.
